Refund Policy
Baltimore Jammin Experience
Read This With Intention.
When you book with Baltimore Jammin Experience, you're not just buying a service.
You're reserving time.
Energy.
Creative strategy.
And execution that's already in motion.
So let's be clear, without being cold.
This is the Jammin Experience
Once a date is locked, we start building.
Deposits secure with our space.
Digital products move instantly.
Creative direction begins the moment you say "let's do it."
That means some payments are non-refundable.
Not because we're difficult.
Because preparation has already started.
Deposits
Deposits are non refundable.
They secure yours date, your planning slot, and your place in the schedule.
IF you cancel, the deposit covers the time already committed.
If you need to reschedule, we'll work with you when possible - but it must but communicated early.
Digital Services & Strategy
Once strategy documents, creative assets, downloads, or digital products are delivered, they cannot be refunded.
You can't return creativity once it's handed over.
Events & Bookings
Cancellations made within 48 hours of your event are not eligible for refund.
If something real happens, communicate. We move with integrity - not excuses.
Products
Physical products must be unused and returned within 7 days of delivery to be considered for refund.
Shipping costs are non-refundable.
Chargebacks & Disputes
If you attempt to dispute or reverse a payment after services have been delivered, we will provide documentation of agreements, timelines, and completed work.
We move professional. Always.
The Energy Behind This Policy
We don't believe in trapping customers.
We believe in mutual respect.
If we commit to you, we show up.
If you commit to us, honor that.
Baltimore Jammin Experience is build on execution, not implies.
Book intentionally.
Communicate clearly.
And we'll always meet you with the same energy.